Privacy Policy

Last updated: January 2025

1. Introduction

Pantopix ("we", "our", or "us") operates Kaisha, a resource management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, password, organization name
  • Profile information: job title, phone number, profile photo
  • Business data: projects, team members, allocations, rates, invoices, and other data you enter into Kaisha
  • Communications: messages you send to us for support

2.2 Information Collected Automatically

  • Usage data: pages visited, features used, time spent in the application
  • Device information: browser type, operating system, device type
  • Log data: IP address, access times, referring URLs

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for up to 90 days for backup purposes, and anonymized data for analytics.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL)
  • Encryption of data at rest
  • Regular automated backups
  • Access controls and authentication
  • Regular security assessments

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate personal data
  • Request deletion of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@kaisha.to.

7. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how you use our service. You can control cookies through your browser settings.

8. Third-Party Services

We may use third-party services for hosting, analytics, and payment processing. These services have their own privacy policies, and we encourage you to review them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: